Assistant Manager(05811) - 2924 Ross Clark Circle

Domino's Franchise•Dothan, AL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The role covers day-to-day operations, including cost, inventory, and cash controls, as well as customer relations. The Assistant Manager helps develop managers by setting a positive example and mentoring the team, adheres to company policies and procedures, and encourages current team members while recruiting new employees. Additional duties include staffing, paperwork, food management, time management, maintaining a professional appearance, promoting Domino’s image standards, providing excellent customer service and effective service recovery, ensuring attendance and punctuality, maintaining store cleanliness, and supporting marketing. The role also includes general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment daily.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to stock ingredients and prepare products correctly at an advanced pace.
Ability to receive and process telephone orders and communicate verbally with customers and coworkers in person and by phone.
Ability to comprehend and give correct written instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Dependable transportation to and from work.

Responsibilities

Assist the General Manager in coordinating store operations and handling assigned tasks.
Manage day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
Develop managers by setting an example and mentoring team members.
Adhere to company policies and procedures and uphold those standards with the crew.
Encourage current team members and recruit new employees.
Handle staffing, paperwork, food management, and time management.
Maintain a professional appearance and promote Domino’s image standards.
Provide great customer service and effective service recovery.
Support attendance and punctuality expectations and maintain store cleanliness.
Support marketing activities.
Know operational tasks and train team members in those tasks.
Operate store equipment and stock ingredients in storage, work areas, and the walk-in cooler.
Prepare products correctly at an advanced pace.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Take inventory and complete associated paperwork.
Clean the store and equipment daily.
Enter orders using a computer keyboard or touch screen.
Make accurate monetary change and perform basic arithmetic as needed.