About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store. The role oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; cleanliness; marketing; and profitability. The assistant manager sets an example by following all policies and procedures and expects the same from the crew, while maintaining store standards and providing great customer service. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Training and orientation are provided on the job. Delivery-related duties may include delivering products, flyers, and door hangers within a designated area. Work involves standing and walking for much of the shift, handling supplies and food products, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The role may require lifting, carrying, pushing, bending, reaching, climbing stairs, and driving. A valid driver’s license with a safe driving record and access to an insured vehicle are required for delivery duties.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Ability to comprehend and give correct written instructions.
  • Verbal, writing, and telephone skills to take and process orders and communicate with customers and coworkers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to read maps and locate addresses within the designated delivery area.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical requirements of the role, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and driving.

Responsibilities

  • Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example by following all company policies and procedures and expecting the crew to do the same.
  • Manage staffing, paperwork, food management, and work schedules.
  • Maintain store standards, cleanliness, attendance, and punctuality.
  • Provide great customer service and contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products, flyers, and door hangers within the designated delivery area when required.
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