Assistant Manager - Inwood, NY (Manhattan)

Storage Mart•New York, NY

About The Position

StorageMart is hiring an Assistant Manager to support daily operations, customer engagement, and store success at its Inwood, NY (Manhattan) location. The role includes supporting the Store Manager with sales goals and business growth, assisting customers with storage rentals and accounts, maintaining account records, and helping keep the office and property clean and operating smoothly. The position may occasionally support nearby store locations.

Requirements

  • Excellent communication and problem-solving skills.
  • Strong attention to detail and organizational abilities.
  • Comfort performing light maintenance and outdoor work.
  • Basic computer skills, including email, data entry, and account management.

Nice To Haves

  • Retail, sales, or customer service experience; training is provided.

Responsibilities

  • Support the Store Manager in daily operations, sales goals, and business growth.
  • Provide friendly and professional customer service in person, over the phone, and via email.
  • Open and close the office and perform light property maintenance and cleaning.
  • Assist customers with rentals, account setup, payments, and general inquiries.
  • Manage account records, billing, and collections.
  • Occasionally support nearby store locations to maintain consistent company standards.

Benefits

  • Company-supported retirement savings plan contributions.
  • Growth opportunities to learn the business and advance your career.
  • Recognition programs, including milestone awards, company events, and rewards through Bucketlist.
  • Supportive family-owned team culture that values employee ideas and contributions.
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