Assistant Manager - Inwood, NY (Manhattan)

StorageMart | MMS • New York, NY

4d

About The Position

StorageMart is hiring an Assistant Manager in Inwood, NY. The role supports daily store operations, customer engagement, sales goals, and business growth. The Assistant Manager serves customers in person, by phone, and by email; assists with rentals, account setup, payments, and inquiries; and maintains account records, billing, and collections. The position also includes opening and closing the office, light property maintenance and cleaning, and occasional support at nearby store locations. Training is provided.

Requirements

• Excellent communication and problem-solving skills.
• Strong attention to detail and organizational abilities.
• Comfort performing light maintenance and outdoor work.
• Basic computer skills, including email, data entry, and account management.

Nice To Haves

• Retail, sales, or customer service experience is preferred.

Responsibilities

• Support the Store Manager with daily operations, sales goals, and business growth.
• Provide friendly, professional customer service in person, over the phone, and via email.
• Open and close the office.
• Perform light property maintenance and cleaning.
• Assist customers with rentals, account setup, payments, and general inquiries.
• Manage account records, billing, and collections.
• Occasionally support nearby store locations to maintain consistent company standards.

Benefits

• Company-supported retirement plan contributions.
• Growth opportunities to learn the business and advance your career.
• Recognition programs, including milestone awards, company events, and rewards through Bucketlist.
• Supportive, family-owned team culture that values employee ideas and contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed