Assistant Manager(02929) - 304 E Hwy 50

Domino's Franchise•O'Fallon, IL

1d•Onsite

About The Position

The Assistant Manager supports store leadership at the O'Fallon location by managing daily operations, leading employees, and delivering exceptional customer experiences. The role involves supervising shifts, maintaining store standards, supporting employee development, and collaborating with management to improve performance and achieve sales goals. It requires physical tasks such as lifting up to 25 pounds and standing for extended periods.

Requirements

Proven experience in a supervisory or management role, preferably in a fast-paced retail or food service environment.
Strong math and problem-solving skills, including the ability to analyze data and make informed decisions.
Proficiency in money management and cash handling.
Excellent interpersonal and communication skills, with the ability to interact effectively with diverse teams.
Ability to manage multiple priorities and work efficiently under pressure.
Physical capability to lift up to 25 pounds regularly and stand for extended periods.
Friendly, professional demeanor with a positive attitude and genuine smile.
Reliable, diligent, and responsible work ethic.
Strong organizational and time management skills.
Ability to lead by example and inspire team performance.

Nice To Haves

Previous experience in a management training program or assistant manager role.
Knowledge of inventory management systems.
Experience with point-of-sale (POS) systems.
Certification in food safety or relevant industry training.
Demonstrated track record of employee development and retention.
Experience with performance management and employee evaluations.

Responsibilities

Lead and supervise shift operations, ensuring store procedures are followed consistently and efficiently.
Manage and motivate employees by providing coaching, feedback, and professional development support.
Handle cash management, including register reconciliation, deposits, and financial accountability.
Interact professionally with customers and employees, maintaining a friendly and welcoming atmosphere.
Answer phones, take orders, and provide outstanding customer service.
Oversee store cleanliness, organization, and maintenance standards during shifts.
Analyze store performance metrics and identify opportunities for improvement and cost optimization.
Train new employees on company policies, procedures, and best practices.
Resolve conflicts and handle challenging situations with transparency and empathy.
Perform physical tasks, including lifting up to 25 pounds and standing for extended periods.
Collaborate with management to implement store initiatives and achieve sales goals.
Monitor inventory levels and communicate needs to management.