Assistant Manager - Planet Smoothie

Heartlands Concepts•Gretna, NE
•Onsite

About The Position

Assist the General Managers in the management of a restaurant in accordance with Company Policies and Procedures and with shared responsibility for the achievement of designated customer, profit, sales, employee, and P&L targets. An Assistant Manager is responsible for ensuring food quality and safety, order accuracy, and the overall smooth functioning of the restaurant.

Requirements

  • Food quality and safety
  • Order accuracy
  • Overall smooth functioning of the restaurant
  • Correct implementation of Employee, Customer and Visitor Safety according to company policy, procedures and standards
  • Ensuring employees are provided with appropriate training and resources to perform their duties safely
  • Maximizing and achieving customer, people, sales, operating efficiency and profit objectives and targets
  • Implementing controls and procedures to protect the security of employees and company funds
  • Training and development of team members to meet standards of performance
  • Monitoring performance and implementing corrective action
  • Identifying and developing talent for the restaurant and brand
  • Reporting employee relations, customer service, attendance, and/or inspections by third parties that may affect restaurant operations

Responsibilities

  • Assist in the supervision of Team Members.
  • Act as a role model, providing leadership and coaching on an ongoing basis to the team in restaurants.
  • Responsible for the correct implementation of Employee, Customer and Visitor Safety according to company policy, procedures and standards.
  • Ensure all employees are provided with the appropriate training and resources to perform their duties safely.
  • Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximizing and achieve customer, people, sales, operating efficiency and profit objectives and targets.
  • Ensure that controls and procedures are implemented on each shift under their control to protect the security of employees and company funds.
  • Assist in training and development of team members to meet the standards of performance required.
  • Monitor performance and implement corrective action where required.
  • Assist in identifying and developing talent for the restaurant and brand.
  • Report to the Restaurant General Manager any aspect of employee relations, customer service, attendance of and/or inspections by third parties that have or are likely to affect the operation of the restaurant.
  • Other duties as required.
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