Crew Member - Planet Smoothie
Heartlands Concepts•Gretna, NE
•Onsite
About The Position
This job role is vital to the success of Planet Smoothie. The counter server ensures we have top notch guest service and that our products are served with 100% satisfaction. It is the counter server’s responsibility to provide guests with prompt service, quality beverages and products. At Planet Smoothie, we want our guests to experience a friendly, upbeat, clean and comfortable atmosphere.
Requirements
- Retail or guest service experience preferred
- Work varied hours/days based on business needs
- Ability to learn quickly
- Ability to carry out oral or written instructions
- Strong interpersonal skills
- Ability to build relationships
- Demonstrates leadership and teamwork skills
Responsibilities
- Acts with integrity, honesty & knowledge that promotes the culture, values & mission of Planet Smoothie
- Guest driven: welcomes and engages with every guest who visits Planet Smoothie
- Delivers legendary guest service by determining the guest’s needs & suggesting products to enhance service & meet or exceed sales goals.
- Prepares all smoothies to exact recipes and standards
- Follows health, safety and sanitation guidelines for all products
- Follows Planet Smoothie’s standards for stocking and storing of products
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Presents oneself as friendly and enthusiast about “Changing the way the Planet eats.”
- Anticipates guest and store needs by constantly evaluating environment and guests for cues
- Maintains a detailed knowledge of Planet Smoothie’s products
- Develops rapport with loyal guests by learning their names and favorite smoothies
- Follows store policies and procedures outlined by the general manager
- Follows the policies and procedures for handling cash and using the cash register
- Contributes to the store goals for increasing sales and improving profits
- Creates ways for guests to interact with our product; sampling, up sale, etc.
- Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- Assists with new partner training by positively reinforcing successful performance and giving respectful coaching as needed.
- Contributes to positive ream environment by recognizing changes in partner morale & performance & communicating them to the store manager
- Maintains regular and consistent attendance and punctuality
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
