Planet Fitness Assistant Club Manager
About The Position
Planet Fitness is seeking a motivated individual to join their team as an Assistant Manager. This role involves assisting with the oversight of club operations, ensuring an exceptional member experience, and maintaining the financial stability of the club. The Assistant Manager plays a critical role in managing teammates to foster a high-energy environment within the Judgement Free Zone. The company aims to provide tools for success in a competitive environment that lives its Core Values: We Win Together, Be Better Every Day, Be Kind & Respectful, Do the Right Thing, and Everyone Matters.
Requirements
- Must be a minimum of 18 years of age.
- High School Diploma/GED equivalent.
- Excellent Customer Service skills with a high degree of member care.
- Previous experience leading teams in the retail or fitness environment.
- Self-starter, motivated and enthusiastic about creating the best experience for members.
- Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
Responsibilities
- Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
- Drive club metrics in alignment with business performance.
- Lead by example and inspire teammates to deliver exceptional service to build Raving Fans and operational excellence.
- Monitor inventory and review daily/weekly/monthly sales numbers with the club manager to identify opportunities and modify execution as needed to improve performance.
- Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club.
- Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
- Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
- Promote career growth for Front End employees through training, development, and performance assessment.
- Perform other duties as assigned by the Club Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
