Assistant Manager (04161) 462 Nathan Dean Byp

Domino's Franchise•Rockmart, GA

About The Position

The Assistant Manager is responsible for everything that happens during their shift and for the success of the store and its staff. The role includes setting an example, following all policies and procedures, supporting and developing the team, and helping drive the store’s culture, sales, and profitability. Assistant Managers may progress to General Manager and franchise ownership. The position involves operating store equipment; stocking ingredients and supplies; preparing products; processing telephone and in-person orders; taking inventory; completing paperwork; and cleaning the equipment and facility. It also involves managing staffing, cost controls, cash, food, schedules, customer service, store image and cleanliness, marketing, attendance, and adherence to standards. Work takes place in a store environment with temperatures ranging from a cooler at 36 degrees to 90 degrees or above in some work areas. The role may involve adverse weather during outside tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The physical requirements include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, continuous reaching, and frequent hand and wrist use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to differentiate between hot and cold surfaces.
Near- and mid-range vision, depth perception, and ability to talk and hear on the telephone.
Ability to meet the role's physical demands, including lifting deliveries weighing up to 50 pounds and frequent standing, reaching, and hand use.
Transportation to and from work.

Responsibilities

Take responsibility for everything that happens during the shift.
Set an example for the crew and follow all policies and procedures, expecting the same from team members.
Support and encourage the development and performance of the team.
Manage staffing, paperwork, cost controls, cash control, food management, schedules, store image, standards, customer service, attendance and punctuality, store cleanliness, marketing, and profitability.
Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Transport deliveries using a hand truck, including cases weighing up to 50 pounds.
Perform physical tasks such as standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and using hands continuously.