Assistant Manager (03882) - 34920 Emerald Coast Pkwy

Domino's Franchise•Destin, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The role includes day-to-day operations such as cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, and marketing. The Assistant Manager sets an example, mentors and encourages team members, helps develop managers, recruits new team members, and adheres to company policies and procedures while expecting the same of the crew. The role also promotes Domino’s image standards, provides customer service and service recovery, and emphasizes attendance, punctuality, professional appearance, and dependable transportation to and from work. The job includes general store-team duties such as learning and training operational tasks, operating equipment, stocking and preparing ingredients and products, receiving telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. Team members communicate with customers and coworkers in person and by phone, follow written instructions, process orders using a keyboard or touchscreen, and handle monetary transactions accurately. The posting also describes delivery duties: delivering products by car to customers, distributing flyers and door hangers, navigating the designated delivery area, and carrying products while walking and climbing. Delivery requires a valid driver’s license with a safe driving record and access to an insured vehicle that can be used for delivery. The work may involve adverse weather and delivery to multi-story buildings, private homes, and other sites.

Requirements

Knowledge of operational tasks and ability to train others in those tasks.
Ability to operate all equipment.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
For delivery duties, a valid driver’s license with a safe driving record meeting company standards.
For delivery duties, access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses in the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Far vision and night vision for driving.

Responsibilities

Assist the General Manager in coordinating store operations and taking ownership of assigned tasks.
Manage day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
Staff the store and complete paperwork, food management, and time management tasks.
Set an example, mentor and encourage team members, and help develop managers.
Recruit new team members and adhere to company policies and procedures.
Promote Domino’s image standards, provide customer service and effective service recovery, and support attendance and punctuality expectations.
Maintain a professional appearance, store cleanliness, and marketing activities.
Learn and train operational tasks; operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean the store and equipment.
Process orders and communicate with customers and coworkers in person and by phone.
Deliver products by car to customers and distribute flyers and door hangers.
Navigate delivery routes and carry products while walking and climbing.