Assistant Store Manager (Full-time) - Dumas, TX

Hibbett•Dumas, TX

10d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and upholding the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and provides outstanding customer service. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and performs trained Store Manager responsibilities. The role also supports personnel recruiting, training, and evaluation; helps guide employees and customers across departments; monitors inventory, sales statistics, expenses, and customer trends; and helps protect company assets and financial information through effective internal controls. The Assistant Manager supervises employees when the Store Manager is absent, including assigning and directing work and resolving problems.

Requirements

Experience working in a retail environment, preferably in footwear and athletic apparel.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans and store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards listed in applicable manuals and communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and carry out trained Store Manager responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.