About The Position

The full-time, hourly Assistant Manager’s primary function is to operate and supervise a theatre and its employees while representing Regal consistently with the company’s mission statement and policies. The role includes supervising, training, coaching, and developing employees; performing staff positions as needed; operating theatre projection and audio-visual systems; supporting guest satisfaction and safety; and overseeing the theatre’s daily financial, staffing, inventory, maintenance, and programming activities. The Assistant Manager also carries out assigned duties from the General Manager or other senior manager.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
  • Good public-speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly, and explain information to others.
  • Ability to perform calculations accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate information, consider alternatives, reach evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, use and maintain filing systems, and pay attention to detail.
  • Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers and show sensitivity to others’ feelings.
  • Ability to establish goals, budget time, and set priorities.
  • If assigned to sell or serve alcohol at a theatre that sells alcohol, be of the legal age under applicable state or local laws, complete legally required training and obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
  • Ability to meet the physical demands of the role, with reasonable accommodations where applicable.

Responsibilities

  • Maintain regular and consistent attendance and uphold and administer all theatre policies.
  • Train, develop, coach, and supervise non-management employees, and perform staff positions as required.
  • Operate theatre projection and audio-visual equipment, including related hardware, software, film handling, maintenance, programming, and TMS operation.
  • Keep required alcohol certifications and training current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile all business-day receipts, including cash, cards, coupons, gift cards, checks, discount tickets, and other applicable forms of payment or accountability.
  • Know and comply with the dress code; complete or be in the process of completing the management certification program; and review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; termination requires conferring with the Human Resources Manager. Administer applicable paperwork and follow Human Resources policies.
  • Control direct operating expenses; purchase and order concession and café stock and other operating supplies; and manage inventory and auditing processes.
  • Supervise theatre maintenance, including the building and grounds where applicable, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
  • Market and promote feature film engagements, schedule movie showtimes, and deliver showtimes to appropriate channels on time.
  • Read and understand training materials covering subjects such as sexual harassment and discrimination.
  • Perform additional duties as assigned by the General Manager or another senior manager.
  • Supervise employees in accordance with Regal policies and applicable laws, including training, coaching, assigning and directing work, appraising performance, rewarding employees, addressing complaints, and resolving problems; discipline employees under the direction of the General Manager or senior manager and interview and hire as directed.
  • Communicate effectively in oral and written form; perform calculations accurately; identify problems and recommend solutions; operate basic office equipment and programs; and establish goals, manage time, and set priorities.
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