Assistant Store Manager (Full-time) - Bardstown, KY

Hibbett•Bardstown, KY

13d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for meeting store goals. The role requires knowledge of each product area or department and upholding the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about providing outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The position also involves supporting personnel recruiting, training, and evaluation; guiding employees and customers; monitoring inventory, sales statistics, and expenses; and helping ensure profitability, quality service, and effective internal controls.

Requirements

Experience working in a retail environment.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel is preferred.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments when necessary.
Monitor inventory, sales statistics, and expenses to help ensure profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including helping customers as they enter and assisting multiple customers during peak periods.
Promote and sell the company’s services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risk to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.