Assistant Manager

Hand & Stone - 606 Haddonfield Rd - Cherry Hill, NJ•Cherry Hill Township, NJ

8h•$17 - $19

About The Position

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive spa operations. The role is suited to people who are passionate about client interactions, interested in learning about the wellness industry, and looking to expand their sales experience. The Assistant Spa Manager runs the spa front desk, trains sales associates, and works with spa managers to foster a client- and team-focused culture. The role also involves leading by example in client service and sales, educating guests about wellness services and products, and handling or assisting with administrative tasks.

Requirements

Passion for client interactions and interest in learning about the wellness industry.
Interest in expanding sales experience.
Ability to provide customer service and offer individualized sales solutions.
Ability to coach and motivate a sales team.
Comfort educating members and guests about services, upgrades, products, and memberships.
Experience handling or assisting with administrative tasks such as payroll, scheduling, inventory management, and sales reporting.
Availability for a variety of business hours, including evenings and weekends.

Responsibilities

Run the spa front desk and help drive spa operations.
Train sales associates and work closely with spa managers to support a client- and team-focused culture.
Connect with clients and offer individualized sales solutions.
Coach and motivate the sales team.
Educate members and guests about massages, facials, services, upgrades, products, and memberships.
Handle or assist with administrative tasks, including payroll, scheduling, inventory management, and sales reporting.
Adapt sales strategies and actions to drive results and accommodate business needs.