Assistant Manager - Montair at Somerset Hill

Olympus Property•Tumwater, WA

24d•Onsite

About The Position

The Assistant Manager supports residents and manages business operations at Montair at Somerset Hill. The role maintains accurate financial records, helps foster a collaborative and supportive work environment, and contributes to resident service, leasing, retention, and community events. The position calls for an entrepreneurial, goal-oriented, systematic approach and attention to detail, as well as comfort working in an office and speaking with residents and colleagues in person. The Assistant Manager maintains confidential office and resident files, safeguards and processes property receipts, responds promptly to resident comments and complaints, leases apartments when needed, and inspects make-ready apartments before move-in. The role also monitors rent collection, assesses apartment condition at move-out, and sends final account statements. The Assistant Manager fills in for the Business Manager (Property Manager) during absences or as needed, and promptly escalates liability claims, legal complaints, and other violations to property, regional, and corporate leadership. The position also monitors local business activity, hiring trends, construction, and other market factors that may affect occupancy or property income. This is a full-time, onsite role with typical hours Monday through Friday, 9 a.m. to 6 p.m., which may vary slightly. Flexibility is required for after-hours resident events and the first weekend of each month.

Requirements

Available full-time, Monday through Friday, from 9 a.m. to 6 p.m.; hours may vary slightly.
Flexibility to work after-hours resident events and the first weekend of each month.
Onsite experience at an apartment community as an Assistant Manager or as a cross-trained Leasing Consultant.

Nice To Haves

RealPage, Knock, or Onesite software experience is strongly preferred.

Responsibilities

Embody Olympus Property’s core values: Customer Care, Teamwork, Trust, Family, and Fun.
Maintain office and resident files with integrity and in a confidential and secure manner.
Safeguard property receipts and ensure monies are deposited and entered into the operations system promptly.
Respond promptly to resident comments and complaints.
Perform leasing responsibilities, including leasing apartments when needed.
Inspect make-ready apartments before move-in.
Support a friendly, open, and available approach to residents and coworkers, while discouraging non-fraternization.
Fill in for the Business Manager (Property Manager) during absences and as needed.
Manage and monitor rental collection, including collecting rent promptly and depositing receipts before the bank closes each day.
Assess apartment condition at move-out and arrange for a final account statement to be sent with the final disposition.
Immediately refer liability claims, legal complaints, and other violations to the Property Manager, Regional Manager, and corporate office.
Stay informed about nearby businesses and retail, hiring trends, new construction, and other local and overall market factors that could affect occupancy or property income.
Assist with resident service, resident retention efforts, and community events.