Assistant Manager(06033) - 426 Furr St.

Domino's Franchise•South Hill, VA

15h

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, and service goals are met; stores are staffed and team members are trained; and stores meet or exceed TIPS and Domino’s Pizza standards. The role oversees operational execution, store budgets, maintenance, inventory, equipment, safety and security, paperwork, reporting, and implementation of new products or ideas. It also includes monthly P&L reviews with a direct supervisor, periodic self-OERs and corrective actions, and completing evaluations and raises as needed. The position requires a minimum 50-hour work week, one day off, and one on-call day. It also involves maintaining at least a four-star operating level in all stores and ensuring school lunches are prepared and delivered to required standards. Team members must follow the specified customer-service, product-preparation, cash-handling, delivery, cleanliness, and safety procedures.

Requirements

Work a minimum 50-hour week, with one day off and one on-call day.
Follow Domino’s customer-service, product-preparation, cash-handling, delivery, cleanliness, and safety procedures.
Ensure every driver has completed the Safe Delivery CBT.
Ensure required reports, paperwork, checklists, and visit books are accurate, timely, and maintained.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Ensure all stores operate at a minimum four-star level.
Perform self-OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including paperwork and notifying the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards.
Ensure safety and security procedures are followed and equipment is working.
Maintain store budgets.
Ensure school lunches are prepared and delivered according to required standards.
Provide accurate, detailed accountability and ensure a paper trail exists.
Ensure equipment is available and used correctly.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Ensure customers are assisted politely and courteously, with helpful and knowledgeable menu service.
Demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order and wash their hands before making products.
Ensure pizzas are not cleared before they are ready to be placed in the oven and that only proper product procedures are used.
Ensure orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure drivers have one dollar in coin change for every delivery and say “Let me get your change” on every order.
Ensure drivers complete the Safe Delivery CBT, keep vehicles neat and clean, and are not routed or checked in early from deliveries.
Ensure employees do not carry more than $20 while on the clock and do not carry pocket knives or weapons while working.
Maintain a minimum 50-hour work week, with one day off and one on-call day.