Assistant Store Manager (Full-time) - Saint Robert, MO

Hibbett•Saint Robert, MO

13d

About The Position

The Assistant Manager assists and consults with the Store Manager on the store’s overall operations and administrative duties, including determining methods and approaches for achieving store goals. The role requires knowledge of each product area or department and upholding the policies, procedures, and standards in the visual manual. The Assistant Manager is passionate about providing outstanding customer service and promoting merchandise. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in Store Manager responsibilities. The Assistant Manager helps oversee store assets, sales, restocking, merchandising, ordering, scheduling, personnel activities, inventory, sales statistics, and expenses. The position also supervises employees when the Store Manager is absent, supports customer service and sales, and performs general administrative duties as needed.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling the assets of Hibbett | City Gear.
Consult with the Store Manager on action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments when necessary.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained.
Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
Provide extraordinary customer service, including greeting customers as they enter and helping multiple customers during peak periods.
Promote and sell services and merchandise provided by Hibbett | City Gear.
Uphold company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and inform management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems in accordance with company policies and applicable laws.