Assistant Store Manager (Full-time) - Manchester, MO

Hibbett•Manchester, MO

5d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches to achieve store goals. The role requires knowledge of each product area or department, adherence to policies and standards in the visual manual, and a commitment to excellent customer service and merchandise promotion. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Assistant Manager helps manage store assets, sales and operational plans, staffing, inventory, customer service, and profitability. The position also supervises employees when the Store Manager is absent and carries out supervisory duties in accordance with company policies and applicable laws.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks accurately.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and assist customers, including during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.
Perform general administrative duties and train in the Store Manager’s responsibilities.
When supervising in the Store Manager’s absence, interview and train employees, plan and assign work, direct work, and resolve problems.