Assistant Manager, Winnipeg (Warman Road)

Fountain TireWinnipeg, MB
CA$28 - CA$36Onsite

About The Position

Fountain Tire Winnipeg (Warman Road) is seeking a motivated leader to join their team as an Assistant Manager. This role is ideal for experienced, career-minded Automotive and Tire Management Professionals. At Fountain Tire, success is built on exceptional customer experiences and strong community relationships. Managers are expected to be innovative leaders who excel at building a business and providing outstanding customer service. The company is looking for forward-thinking leaders dedicated to Fountain Tire's continued growth.

Requirements

  • At least 3 years of experience in the automotive industry.
  • Strong computer skills.
  • Ability to set goals and achieve results.
  • Ability to maintain a valid driver’s license and satisfactory driver's abstract.
  • Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team.
  • Organizational and time management skills in order to prioritize competing demands.

Nice To Haves

  • Completion of a post-secondary diploma, degree, or certification is preferred.
  • Previous experience as an assistant manager, service writer or service manager is an asset.
  • Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.

Responsibilities

  • Work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business.
  • Focus on front counter customer service and sales utilizing previous automotive parts/service and wheel/tire experience.
  • Recommend vehicle service, provide service quotes, and receive customer authorization for work.
  • Share product knowledge and technical expertise to provide excellent customer service.
  • Assist with the completion of the annual budget, including forecasting revenue and expenditures, and tracking budget numbers to achieve operational benchmarks.
  • Assist with the recruitment and development of a team of Associates dedicated to providing superior customer experience.
  • Supervise and motivate associates to ensure maximum productivity.
  • Ensure all safety policies and procedures are implemented.
  • Assist in inventory management through documentation processes and annual inventory counts.
  • Assist in identifying and following up on outstanding accounts receivable/credit clients.
  • Ensure store associates have completed all assigned training, providing feedback and reinforcement as required.
  • Handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions.

Benefits

  • Competitive compensation: $28 - $36 per hour with possible bonuses!
  • Comprehensive health, dental, and vision benefit programs for you and your family.
  • RRSP program with company matching.
  • The chance to learn and grow with Fountain Tire’s DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
  • Recognition and incentives for your contribution to the organization.
  • Policies and programs that support a balanced lifestyle.
  • Discounts for you and your family on tires, parts, and services at all Fountain Tire locations.
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