Administrative Assistant - DCC Hail - Winnipeg
About The Position
DCC Hail-Winnipeg is a trusted name in paintless dent repair, recognized for our expertise and commitment to excellent results. Since 2001, we have expanded our reach while maintaining strong partnerships throughout Canada and other key markets. Using streamlined systems and proven processes, we help ensure repairs are completed efficiently and professionally. We are seeking motivated individuals who want to build their careers with a growing and respected organization. Join our team and be part of a company committed to strong service, teamwork, and continuous improvement. We are seeking an experienced Administrative Assistant to assist our Service and Sales teams with a variety of administrative and reception work including service warranty.
Requirements
- 1 year of customer service
- Excellent computer skills in MS Office, including Outlook, Excel, and Word
- Outstanding organizational and customer service skills
- A performance-driven attitude to accomplish all tasks with minimal supervision
- Ability to maintain confidentiality of highly sensitive information
Nice To Haves
- Post-Secondary Education in Business Administration or related field is an asset
- Excellent verbal and written communication skills with a keen eye for detail
- Ability to speak French is an asset
Responsibilities
- Manage data entry, formatting, editing, proofreading of various documents and other related tasks
- Monitor, screen, respond to and distribute incoming communication
- Provide general administrative support and support the general organizational administrative function as required
- Answer customer calls and provide answers to questions accordingly concerning their insurance claim(s)
- Outbound calls to customers to schedule appointments (Estimates and Repairs)
- Outbound calls to customers with status updates
- Assist with customer appointment check-ins and customer deliveries
- Update internal systems with detailed/accurate notes
- Assist with in person customer service as well as office work
Benefits
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
