Assistant Manager - Seal Beach

Peet's Coffee•Seal Beach, CA
•$52,000 - $60,000

About The Position

Peet’s is seeking a passionate Assistant Store Manager to help deliver high-quality coffee, excellent service, and strong daily store operations. This developmental role is intended to prepare the employee for a Store Manager position, with readiness targeted within 12 to 18 months; the posting also describes a desire to become ready for the role within 12 months. Promotional opportunities depend on role availability and flexibility regarding work location. The Assistant Store Manager oversees daily coffee-bar operations and sales performance, maintains an excellent customer experience, and contributes to the growth and development of Baristas and Shift Leaders. The role calls for an authentic, respectful, and integrity-driven leader who supports employee growth, promotes engagement, and takes ownership of operational results. The Assistant Store Manager works in partnership with the Store Manager and District Leader to drive their own development and consistently embody Peet’s Vision, Mission, and Values. The position involves physical tasks during work shifts and requires composure in a fast-paced environment. Peet’s describes compensation and benefits including an annualized starting pay range based on a 40-hour work week, retirement-plan matching, insurance, educational opportunities, paid leave, a monthly bonus program, and employee discounts and complimentary products.

Requirements

  • At least two years of experience as a retail manager or supervisor with superior customer-service standards, and/or related experience and training.
  • Desire and ability to develop into a ready-now Store Manager candidate at Peet’s within 12 months.
  • Friendly, energetic, personable demeanor and a passion for customer service, with a customer-first and quality-focused mentality.
  • Professionalism, agility, and composure in a fast-paced environment.
  • Strong time-management and delegation skills.
  • Good problem-solving skills and sound judgment.
  • Excellent communication skills and ability to relate well to customers and colleagues at all levels.
  • Reliability and punctuality.
  • Ability to perform various physical tasks during the work shift.

Responsibilities

  • Oversee daily operations of the coffee bar, including sales performance.
  • Ensure high-quality in-store operations and an excellent customer experience.
  • Develop Baristas and support the development of Shift Leaders.
  • Promote a culture of authenticity, respect, dignity, and integrity.
  • Facilitate change and support employee growth and engagement.
  • Use available tools and take ownership to drive results.
  • Support the attraction, retention, and development of high-quality team members.
  • Partner with the Store Manager and District Leader to drive personal development toward readiness for a Store Manager role.
  • Consistently demonstrate Peet’s Vision, Mission, and Values.

Benefits

  • 401(k) plan with generous matching.
  • Full medical, dental, and vision insurance.
  • Employee Assistance Program, including mental health resources.
  • Tuition scholarship opportunities through Oregon State University E Campus and online career educational programs through LinkedIn Learning.
  • Opportunities for growth and advancement.
  • Paid vacation, holidays, and sick leave.
  • Monthly bonus program.
  • Free coffee and fresh baked goods.
  • Employee discount.
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