Assistant Manager - Seal Beach

Peet's Coffee • Seal Beach, CA

2d

About The Position

Peet’s is seeking passionate Assistant Store Managers to help lead daily coffee bar operations, sales performance, and customer service. This developmental role is intended to prepare the Assistant Store Manager for a Store Manager position, with readiness targeted within 12 to 18 months; promotion depends on role availability and flexibility regarding work location. Assistant Store Managers uphold Peet’s commitment to quality and service, contribute to Barista development, and drive growth through ownership and authenticity. They promote an inclusive and respectful culture, support employee growth, use operational tools to achieve results, and help attract, retain, and develop Shift Leaders and Baristas. The role requires taking responsibility for personal development in partnership with the Store Manager and District Leader.

Requirements

• At least two years of experience as a retail manager or supervisor with superior customer service standards, and/or related experience and training.
• Desire and ability to develop into a Store Manager candidate who is ready to take on the role within 12 months.
• Friendly, energetic, personable demeanor and passion for great customer service, with a customer-first and quality-focused mindset.
• Professionalism, agility, and composure in a fast-paced environment.
• Strong time-management and delegation skills.
• Good problem-solving skills and sound judgment.
• Excellent communication skills and ability to relate well to customers and colleagues at all levels.
• Reliability and punctuality.
• Ability to perform various physical tasks during the work shift.

Responsibilities

• Oversee daily coffee bar operations and sales performance.
• Ensure excellent customer service and a high-quality in-store customer experience.
• Promote a culture of authenticity, respect, dignity, and integrity.
• Facilitate change and support employee growth and engagement.
• Use operational tools and take ownership to drive results.
• Encourage professional growth across the team and help attract, retain, and develop Shift Leaders and Baristas.
• Drive personal development in partnership with the Store Manager and District Leader.
• Demonstrate Peet’s Vision, Mission, and Values.

Benefits

• 401(k) plan with matching
• Medical, dental, and vision insurance
• Employee Assistance Program, including mental health resources
• Tuition scholarship opportunities through Oregon State University E Campus and online career education programs through LinkedIn Learning
• Opportunities for growth and advancement
• Paid vacation, holidays, and sick leave
• Monthly bonus program
• Free coffee and fresh baked goods
• Employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed