Assistant Manager

Knitwell Group • McLean, VA

3d • $17 - $21

About The Position

The Assistant Manager supports the customer experience and helps shape a strong store culture for associates. As a store leader, this role nurtures relationships with both customers and associates, supports the Store Manager, and helps deliver a seamless omnichannel shopping experience. The position is regular, full-time, and located at the LOFT store in Tysons Corner, McLean, Virginia. The listed pay range is $16.77–$20.95 per hour.

Requirements

• Bring a hospitality mindset when connecting with customers and associates.
• Be proficient with technology and able to operate a point-of-sale system.
• Have strong business acumen and the ability to implement action plans to drive results.
• Take initiative in making thoughtful decisions.

Nice To Haves

• 1+ year of retail management experience (preferred).

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Lead on the sales floor and model brand behaviors to engage and assist customers.
• Inspire, educate, and coach associates to use brand behaviors and create genuine customer connections.
• Create an inclusive store environment where associates feel welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off and holidays
• Opportunities for monthly bonuses
• Merchandise discounts and eligibility for discounts at sister brands
• Professional development and opportunities for advancement across the company’s brands
• Community impact through philanthropic partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed