Assistant Manager

ZRS•Boynton Beach, FL

5d•Onsite

About The Position

The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager. The Assistant Property Manager primary focus shall include but not limited to: Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system. File evictions when applicable, and be informed of local laws and policies. Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met. Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines. Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded. Ensure that all residents' current and futured scheduled billing is correct. Complete monthly reports in accordance with company guidelines. Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval. Troubleshoot and resolve resident situations before being escalated to the property manager. Assist with leasing when necessary and take tours. Take escalated service requests and work with the property team to ensure adherence to customer service standards. Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals. Assist Property Manager with hosting resident functions and maximizing resident renewals May need to work one weekend a month.

Requirements

Valid Driver's License
1+ year of experience in property management or real estate preferred
High school diploma a must
Demonstrate excellent computer skills, verbal, math, and reasoning skills
Demonstrate strong negotiating and sales abilities
Possess strong leadership, interpersonal, and organization skills
Possess effective time management skills and attention to detail
Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
Knowledge of Internet, Email, and social media as it pertains to marketing of community
Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
Knowledge of business practices and principles
Ability to handle multiple projects and tasks
Ability to cope with stress in a composed manner
Ability to respect and maintain confidentiality
Ability to work independently as well as collaboratively in a team environment.

Nice To Haves

Post-secondary education preferred in business or property management.

Responsibilities

Motivate and encourage Leasing Consultants in leasing tasks.
Compile, understand, and utilize market information.
Prepare for advancement to Property Manager.
Collect rent in a timely manner and ensure correct posting of revenue data.
File evictions when applicable and stay informed of local laws and policies.
Issue lease violations when necessary and ensure community guidelines are met.
Review and approve applications, ensuring they meet community qualification guidelines.
Audit move-ins to ensure all applicable monies have been paid and necessary leasing documents are executed and uploaded.
Ensure residents' current and future scheduled billing is correct.
Complete monthly reports in accordance with company guidelines.
Become familiar with the property budget and coding, and assist with preparing and uploading bills for approval.
Troubleshoot and resolve resident situations before escalation to the property manager.
Assist with leasing and take tours when necessary.
Handle escalated service requests and work with the property team to ensure customer service standards.
Work closely with the property manager to ensure the property meets budgeted occupancy and leasing goals.
Assist the Property Manager with hosting resident functions and maximizing resident renewals.