Assistant Manager

Homes Alive Pets•Sherwood Park, AB

12d•Onsite

About The Position

Homes Alive Pets is not an average pet store; it's a community hub focused on a higher standard of pet care. We offer a refreshing shopping experience with a brand-agnostic, knowledge-over-upselling approach, prioritizing getting to know customers and their pets to empower confident decisions. Our mission is to add value to every life, including guests, pets, employees, co-workers, brand reps, vendors, and communities. We aim to elevate every life as important and worthwhile, while also providing guests with value, discounts, and a fair balance of price and quality.

Requirements

2+ years of experience in retail, grocery, or restaurant.
Demonstrated leadership. Ability to coach and develop people to succeed and flourish in their roles.
Strong business acumen. To know how to grow and develop the business by effective prioritization and critical thinking.
Resilience. Ability to remain calm and navigate through high stress situations.
Excellent time management & organization
Excellent attention to detail
Excellent teamwork & collaborative abilities
Excellent customer service
Experience management of inventory & merchandising
Trustworthy & positive attitude
Possess a Class 5 Driver’s License

Nice To Haves

Possessing management experience is an asset.

Responsibilities

Overseeing store staff and properly delegating responsibilities.
Ensuring high quality presentation of floor inventory, including making sure that product is organized and fully stocked.
Maintain customer service excellence in every aspect of the store, including store appearance, staff-customer interactions, display of merchandise, product placement, story layout, and selling procedures.
Recording inventory shrinkage and completing write-off documentation.
Managing customer returns and submitting credits to head office.
Overseeing accuracy in sales tags, signage, and promotions.
Performing annual store inventory reviews.
Other reasonable duties as identified by the Store Manger.