The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, as well as customer relations. The role involves setting an example for the crew and following all policies and procedures while expecting the same from team members. General duties include operating equipment; stocking and rotating ingredients from delivery to storage, work areas, and the walk-in cooler; preparing products; receiving and processing telephone and internet orders; counting inventory; completing paperwork; and cleaning equipment and the facility. On-the-job training includes customer service orientation, an interactive computer program, and hands-on practice. The position also involves staffing, paperwork, food management, working to a schedule, maintaining store image and standards, providing customer service, attendance and punctuality, store cleanliness, marketing, and profitability. The job description notes that transportation to and from work is the employee’s responsibility.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed