Assistant Manager, FT

Marcus Corporation•Brookfield, WI

About The Position

The Assistant Manager at Marcus Theatres helps lead theatre operations and the associate team while supporting an exceptional guest experience. The role involves coaching and developing associates, maintaining smooth theatre operations, and working toward guest satisfaction and business results. The position is full-time, has variable shifts, and starts at $15 per hour.

Requirements

  • Positive attitude, strong work ethic, and excellent communication skills.
  • Ability to work in a high-volume, fast-paced, team-focused environment.
  • Passion for coaching associates to provide exceptional guest service.
  • Enthusiasm for the work.

Responsibilities

  • Create a safe and welcoming environment for guests by greeting them, anticipating their needs, exceeding expectations, and implementing creative solutions to provide exceptional service.
  • Supervise, motivate, reward, and coach associates.
  • Execute systems and processes that keep the theatre running smoothly.
  • Assist with hiring, training, and associate development.
  • Evaluate key performance indicators to drive guest satisfaction and results.
  • Identify opportunities to increase brand awareness and drive traffic into the theatre.
  • Follow direction of the theatre and corporate management teams.

Benefits

  • Competitive wages and premium holiday pay.
  • Paid vacation for full-time employees working 30 or more hours per week.
  • Medical, dental, vision, and retirement benefits for full-time employees working 30 or more hours per week.
  • Free movies and meals.
  • Paid uniforms.
  • Associate College Scholarship Program.
  • Career advancement opportunities.
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