Assistant Store Manager (Full-time) - Vernal, UT

Hibbett•Vernal, UT

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department, adherence to policies and standards in the visual manual, and a commitment to customer service and merchandise sales. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position also supports personnel recruiting, training, and evaluation; helps direct staff and ensure departmental standards are met; monitors inventory, sales, expenses, and customer trends; and helps protect company assets and financial information. The Assistant Manager provides guidance to employees and customers, performs administrative duties as needed, and delivers customer service consistent with company manuals and policies.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support departmental profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service and provide assistance to customers, including during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by supporting effective internal controls and reporting potential fraud risks.
Perform general administrative duties and learn the Store Manager’s responsibilities.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and directing work, and resolving problems.