Part Time Assistant Manager - Self-Storage
About The Position
The Assistant Manager supports self-storage property operations and customer service. The role assists customers with renting units in person, by phone, and through advertising and marketing channels, and supports sales of rentals, insurance, and moving supplies. It helps customers identify storage needs, guides new customers through the rental process, and resolves issues professionally. The Assistant Manager maintains cleanliness and organization of the office, restrooms, grounds, and vacant units; keeps records organized; performs minor maintenance and regular property inspections; and reports findings from local competitor research. The position monitors rates, specials, and revenue-related factors and performs daily administrative and financial tasks, including cash handling, balancing receipts, collections, payment posting, bank deposits, and auctions in accordance with policy and law. The schedule is approximately 24 hours per week. Property hours are Monday and Tuesday, 10:00 AM–4:00 PM; Wednesday, closed; Thursday and Friday, 10:00 AM–4:00 PM; Saturday, 9:00 AM–1:00 PM; and Sunday, closed.
Requirements
- High school diploma or GED.
- A background check will be conducted at the time of hire.
- For positions involving driving, a valid driver’s license and reliable transportation are required.
Nice To Haves
- Experience in a sales or retail environment.
- Experience in a fast-paced, customer service-related environment.
- At least one year of property management experience.
Responsibilities
- Assist customers with renting units in person, by phone, and through advertising and marketing opportunities.
- Enhance sales through rentals, insurance, and moving supplies.
- Identify customers’ storage needs, offer solutions, and guide new customers through the rental process.
- Resolve customer issues professionally and positively.
- Maintain daily cleanliness and organization of the office, restrooms, grounds, and vacant units.
- Keep well-organized records, perform minor maintenance tasks, and conduct regular property inspections.
- Research local competitors in person and online and report information, including rates and specials, to supervisors and other departments.
- Perform additional marketing functions as needed.
- Monitor rates, specials, and revenue-related factors.
- Handle cash, balance receipts, pursue collections, post payments, process daily bank deposits, and complete auctions according to policy and laws.
Benefits
- Performance-based bonuses and incentives.
- Regular team recognition events and awards.
- A friendly, respectful work environment that supports work-life balance.
- Training exercises and continuous education opportunities.
- Opportunities for growth and recognition.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
