Assistant Manager

CSC Management - Spokane•Spokane, WA

57d•Onsite

About The Position

CSC Management is looking for an Assistant Manager in Spokane, WA to join our growing team! CSC Management is a privately owned, multi-family property management firm headquartered in Aspen, CO. We own and operate a portfolio of multifamily properties throughout the United States including key markets such as Spokane, Portland, El PAso, Dallas, Santa Fe, Oklahoma City, and Lexington - with close to 5,000 units under management. The Assistant Manager is the key to success at our property sites. In this position, you will assist the Community Director with overseeing several rehab and property improvement projects, being responsible for all property operations, and managing and coordinating people, activities, and available resources to maximize occupancy levels and property values. The Assistant Manager will focus primarily on rental collections and leasing. In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all facilities and compliance are in great standing. In addition, you will support and train the support staff and maintenance team to perform their jobs to the fullest potential.

Requirements

2 years experience assisting management of apartment properties
Proficient knowledge of Microsoft Office Suite, Google Drive, Entrata
Knowledge in basic accounting, reading financial statements, and managing budgets

Responsibilities

Ensure that all rents are collected when due and posted in a timely manner. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
Approve and submit all invoices to corporate office for payment
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
Ensure that lease files are complete and that completion of leases is being executed properly
Ensure that the office opens on schedule, is clean, and that model apartments are ready for tours and inspections
Assist in maintaining records on all aspects of management activity on a daily, weekly and/or monthly basis.
Communicate all challenges affecting the operation of the property to the Property Manager
Ensure all calendar activities are conducted in a timely manner to meet required deadlines
Maintain positive customer service attitude that contributes to a vibrant community
Perform inspections with residents for all move-in/move-outs
Review and track all notices to vacate to determine the cause of the move-out
Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
Physically walk and inspect property on a daily basis; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of unit
Update ‘Make Ready Board’ daily. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out
Report all liability and property incidents to Property Manager immediately.
Conduct market surveys monthly. Conduct or shop comparables and be aware of neighborhood market conditions
Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
Welcome and show property to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
Approve and sign all lease paperwork and addenda
Complete leasing goals weekly

Benefits

Hourly Pay Rate: $17.00 - $23.00
On-going training and development in topics relevant to the Property Management industry
PTO, including vacation, sick, and personal time off, as well as paid holidays
Performance Bonus Programs
401K & 401K Employer Matching
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Life insurance
Parental leave