Assistant Store Manager (Full-time) - Sikeston, MO

Hibbett•Sikeston, MO

13d

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department and adherence to the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and provides outstanding customer service. In the Store Manager’s absence, this role assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Assistant Manager helps manage store assets, personnel, inventory, sales, expenses, merchandising, ordering, scheduling, and departmental standards. The role provides guidance to employees and customers, supports recruiting and training, and performs general administrative duties. It also helps protect company assets and financial information by ensuring internal controls are effective and reporting potential fraud risks to management or appropriate officials. The Assistant Manager supervises employees when the Store Manager is absent, including interviewing and training employees, planning and directing work, and resolving problems in accordance with company policies and applicable laws.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide employees and customers with knowledge and guidance across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring accurate and effective internal controls and reporting potential fraud risks.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training, planning and directing work, and resolving problems.