Assistant Manager(4650)- 4659 Westview Dr.

Domino's Franchise•Frederick, MD

About The Position

The Assistant Manager supports the success of the Domino’s store and its staff, taking responsibility for everything that happens during an assigned shift. The role involves leading and supporting the team, setting an example, following company policies and procedures, and maintaining standards for customer service, food management, cleanliness, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The Assistant Manager oversees staffing, paperwork, cost controls, inventory, cash, food management, scheduling, store image and standards, marketing, attendance, and customer relations. The role also includes operating store equipment, preparing products, processing telephone orders, taking inventory, and cleaning the facility and equipment. Work involves standing and walking, handling deliveries and supplies, and working in varied indoor temperatures and occasional adverse weather conditions.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances for short durations.
  • Ability to unload deliveries and lift cases weighing up to 50 pounds, with dimensions up to 3 feet by 1.5 feet, and place them on shelves up to 72 inches high.
  • Ability to carry supplies, including items weighing approximately 30 pounds, and carry dough trays over short distances.
  • Ability to push and pull trays on a dolly, requiring up to 7.5 pounds of force.
  • Ability to infrequently navigate stairs or climb a ladder.
  • Ability to bend forward, crouch, squat, and reach as needed for work tasks.
  • Continuous use of hands and eye-hand coordination; frequent forceful use of forearms and wrists when shaping pizza dough.
  • Ability to work in varying and sometimes adverse weather conditions, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Take responsibility for store operations and team performance during the assigned shift.
  • Manage cost controls, inventory, cash, customer relations, staffing, paperwork, food management, and work schedules.
  • Maintain store image, cleanliness, quality standards, attendance, punctuality, marketing, and profitability.
  • Follow all company policies and procedures and ensure crew members do the same.
  • Set an example for team members and support their training and development.
  • Operate store equipment and stock ingredients from the delivery area into storage and work areas.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers in person and by telephone to process orders.
  • Handle deliveries and supplies, including lifting, carrying, pushing, and stocking items.
  • Perform occasional outside tasks, such as removing trash.
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