Assistant Manager(02253) - 9224 DARROW RD STE J&K

Domino's Franchise•Twinsburg, OH

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following company policies and procedures, and ensuring that team members do the same. Duties include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, and profitability. The position also includes general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role may include delivering products and flyers within a designated area, for which a valid driver's license and access to an insured vehicle are required. The work involves standing and walking for much of the shift, handling supplies and food products, and using hands continuously for food preparation and other tasks. Physical activities can include lifting, carrying, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Work conditions may include temperature extremes, hot surfaces and tools, food odors, cornmeal dust, cramped cooler spaces, sharp edges, moving mechanical parts, and varying or adverse weather. Advancement opportunities may include moving from assistant manager to general manager and then to franchisee or Manager Corporate Operations.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing or pulling, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for team members and ensure compliance with company policies and procedures.
  • Handle staffing and paperwork.
  • Manage food, follow schedules, and maintain store image and operating standards.
  • Provide great customer service and support attendance and punctuality expectations.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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