Assistant Manager (Talbert Woods Apts!)

Palms Associates, LLCMooresville, NC
Onsite

About The Position

Talbert Woods Apartments & Townhomes is a 300-unit community in Mooresville, NC, built, owned, and managed by Palms Associates, LLC. Palms Associates has over 60 years of experience and is committed to its residents, providing a stable and rewarding work environment. The average associate tenure is over 7 years, reflecting a supportive culture and strong values. Palms Associates is seeking an Assistant Manager to join the leasing team.

Requirements

  • 1+ years of property management experience required
  • Strong customer service, communication, and organizational skills
  • Ability to prioritize effectively and adapt to changing demands
  • Proven success assisting with delinquent rent collections
  • Commitment to delivering outstanding service to prospective and current residents
  • Ability to work weekends and maintain a flexible schedule as needed
  • Bilingual candidates encouraged to apply

Nice To Haves

  • Professional designations such as CAM, CAPS, NALP/CALP preferred
  • Experience with Yardi and Revenue Management software a plus

Responsibilities

  • Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies.
  • Contribute to revenue growth by identifying creative ways to set the community apart.
  • Execute marketing initiatives through social media and community outreach promotions.
  • Lead by example in delivering exceptional customer service to drive resident retention.
  • Set clear expectations with residents regarding timely payment of balances owed.
  • Proactively work to minimize delinquent rent.
  • Participate in company-wide training programs to maintain compliance and enhance professional development.
  • Collaborate with the maintenance team to achieve overall property goals.
  • Step in to manage the property in the Manager’s absence.

Benefits

  • Monthly and holiday bonus opportunities
  • Housing discount
  • $1,000 / $1,500 employer HSA contributions
  • 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
  • Health, Vision, Dental, Life & Disability Insurance
  • Flexible Spending Accounts
  • Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
  • Grace Hill learning platform and career advancement opportunities
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