Assistant Manager (Talbert Woods Apts!)

Palms Associates, LLC • Mooresville, NC

17h • Onsite

About The Position

Talbert Woods Apartments & Townhomes is a 300-unit community in Mooresville, NC, built, owned, and managed by Palms Associates, LLC. Palms Associates has over 60 years of experience and is committed to its residents, providing a stable and rewarding work environment. The average associate tenure is over 7 years, reflecting a supportive culture and strong values. Palms Associates is seeking an Assistant Manager to join the leasing team.

Requirements

• 1+ years of property management experience required
• Strong customer service, communication, and organizational skills
• Ability to prioritize effectively and adapt to changing demands
• Proven success assisting with delinquent rent collections
• Commitment to delivering outstanding service to prospective and current residents
• Ability to work weekends and maintain a flexible schedule as needed
• Bilingual candidates encouraged to apply

Nice To Haves

• Professional designations such as CAM, CAPS, NALP/CALP preferred
• Experience with Yardi and Revenue Management software a plus

Responsibilities

• Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies.
• Contribute to revenue growth by identifying creative ways to set the community apart.
• Execute marketing initiatives through social media and community outreach promotions.
• Lead by example in delivering exceptional customer service to drive resident retention.
• Set clear expectations with residents regarding timely payment of balances owed.
• Proactively work to minimize delinquent rent.
• Participate in company-wide training programs to maintain compliance and enhance professional development.
• Collaborate with the maintenance team to achieve overall property goals.
• Step in to manage the property in the Manager’s absence.

Benefits

• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
• Grace Hill learning platform and career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed