Assistant Manager(04696) - 3502 Brenbrook Dr.

Domino's Franchise•Randallstown, MD

1d•Onsite

About The Position

The Assistant Manager is responsible for the store and its staff during their shift, helping ensure the store operates successfully while supporting and developing the team. The role offers opportunities to advance within Domino’s, potentially from assistant manager to general manager and franchise owner. The company emphasizes an enjoyable, inclusive work environment where team members’ individual talents and contributions are valued. The Assistant Manager oversees staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store image and standards, customer service, attendance and punctuality, transportation to and from work, cleanliness, marketing, and profitability. The position also involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. Work includes standing for most tasks, walking short distances, frequent reaching and hand use, and recurring bending. Team members unload and move supplies, including lifting cases weighing up to 50 pounds and stacking them on shelves up to 72 inches high. Other tasks include carrying ingredients and dough trays, pushing or pulling trays on dollies, occasionally using stairs or a ladder, and occasionally crouching or squatting. The work environment may involve varying or adverse weather outdoors, temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some areas, food odors, cornmeal dust, cramped spaces, and hot surfaces or tools up to 500 degrees or higher, as well as sharp edges and moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
Ability to lift delivery cases weighing up to 50 pounds and stack them on shelves up to 72 inches high.
Transportation to and from work.

Responsibilities

Manage everything that happens in the store during the assigned shift.
Set an example for the crew and follow all policies and procedures, while expecting the same from team members.
Oversee staffing, paperwork, cost controls, cash control, inventory, and food management.
Work to a schedule and maintain the store image and adherence to standards.
Provide great customer service and ensure attendance and punctuality.
Maintain store cleanliness and contribute to marketing and profitability.
Operate all equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Unload and move deliveries, including lifting and carrying supplies and stocking shelves.
Direct activities, perform repetitive tasks, work independently and with others, and make judgments and decisions while meeting quality standards.