Assistant Manager (Crabtree Crossing Apts!)

Palms Associates, LLC • Morrisville, NC

1d • Onsite

About The Position

Being part of the leasing team at Crabtree Crossing Apartments means more than just a job — it’s about contributing to a company that builds, owns, and manages its communities with pride. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company-wide is over 7 years — a true testament to our supportive culture and values. Come see what makes Palms Associates different — apply today!

Requirements

• 1+ years of property management experience required
• Strong customer service, communication, and organizational skills
• Ability to prioritize effectively and adapt to changing demands
• Proven success assisting with delinquent rent collections
• Commitment to delivering outstanding service to prospective and current residents
• Ability to work weekends and maintain a flexible schedule as needed
• Bilingual candidates encouraged to apply

Nice To Haves

• Professional designations such as CAM, CAPS, NALP/CALP preferred
• Experience with Yardi and Revenue Management software a plus

Responsibilities

• Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies
• Contribute to revenue growth by identifying creative ways to set the community apart
• Execute marketing initiatives through social media and community outreach promotions
• Lead by example in delivering exceptional customer service to drive resident retention
• Set clear expectations with residents regarding timely payment of balances owed
• Proactively work to minimize delinquent rent
• Participate in company-wide training programs to maintain compliance and enhance professional development
• Collaborate with the maintenance team to achieve overall property goals
• Step in to manage the property in the Manager’s absence

Benefits

• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
• Grace Hill learning platform and career advancement opportunities across 23 communities throughout the Southeast

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed