Assistant Manager(06853) - 14057 FM 2920 Rd

Domino's Franchise•Tomball, TX

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role includes staffing, paperwork, food management, scheduling, maintaining standards and store cleanliness, customer service, marketing, and profitability. On-the-job orientation and training are provided. The position also involves operating equipment; moving and stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing related paperwork; and cleaning equipment and the facility daily. Additional duties for store management positions include delivering products and promotional materials to customers and residences. Delivery work requires driving within a designated area and navigating delivery locations, including stairs and adverse terrain. Work includes standing and frequent reaching and hand use, with some walking, lifting, carrying, pushing, bending, crouching, and occasional stair or ladder climbing. Deliveries may require handling cases weighing up to 50 pounds. The work environment can include varying weather, temperatures from 36 degrees in the cooler to 90 degrees or higher in some areas, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver’s license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area, and ability to navigate adverse terrain and delivery locations while carrying products.
Ability to meet the described physical demands, including handling deliveries weighing up to 50 pounds and frequent reaching and hand use.

Responsibilities

Oversee everything that happens during the shift, including cost controls, inventory control, cash control, and customer relations.
Set an example for the crew and follow all policies and procedures, expecting the same from team members.
Manage staffing, paperwork, food management, scheduling, store standards, cleanliness, marketing, and profitability.
Operate equipment and stock ingredients from delivery areas into storage, work areas, and walk-in coolers.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Provide great customer service and maintain attendance and punctuality.
For store management positions, deliver products by car and to customers’ doors, and deliver flyers and door hangers.
Navigate the designated delivery area and delivery sites, including multi-story buildings and private homes.