Assistant Manager(03117) - 4660 East County Road 540A

Domino's Franchise•Lakeland, FL
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps lead the store team. The role includes managing costs, inventory, cash, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability while following company policies and procedures and setting an example for the crew. Assistant Managers support team training and development and may have opportunities to advance to General Manager and franchise owner. The position also involves operating store equipment, stocking and preparing food, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Team members work in a fast-paced restaurant environment with varying indoor and outdoor conditions and perform physical tasks such as standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and repetitive hand movements.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the job, including handling deliveries and supplies weighing up to 50 pounds.
  • Reliable transportation to and from work.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Manage staffing, paperwork, food management, schedules, store cleanliness, marketing, and profitability.
  • Provide great customer service and maintain attendance, punctuality, and adherence to standards.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Communicate written and verbal instructions and process customer orders in person and by phone.
  • Perform physical duties including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and repetitive hand tasks.
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