Assistant Manager

AES Restaurant Group•Bristol, VA

About The Position

AES Restaurant Group, LLC, a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states, is hiring a Restaurant Assistant Manager. The Assistant Manager helps guide the team in creating a positive guest experience, setting the tone for the team while in charge and upholding quality, safety, and cleanliness standards. The role works with the General Manager to achieve strong operational and financial performance, including profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The Assistant Manager uses AES systems and tools, follows applicable government regulations and company policies, and implements accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

  • Must have a reliable vehicle and a valid driver’s license.
  • Must be ServSafe certified or capable of obtaining certification.
  • Ability to work in warm and cold temperatures.
  • Ability to stand for 8–10 hours.
  • Ability to lift up to 50 pounds.
  • Ability to climb ladders for general maintenance.
  • Ability to bend, squat, twist, pull, and reach.
  • Ability to communicate respectfully and treat others with respect.
  • Ability to coach and develop others.
  • Emotional resilience and patience.
  • Leadership skills.
  • Ability to work in a fast-paced environment and think on one’s feet.
  • High standards of integrity and customer satisfaction.
  • Profit and loss management skills.
  • Operations management skills.
  • Restaurant management skills.
  • Ability to manage food and labor costs.

Responsibilities

  • Ensure the team provides outstanding service and satisfies guests.
  • Hire, train, and coach team members.
  • Use AES systems to run the restaurant effectively each shift and day.
  • Implement restaurant controls, especially cash and inventory controls.
  • Set and meet restaurant goals for service, operations, and financial results.
  • Work with the General Manager to achieve performance goals in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
  • Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
  • Follow government regulations, employment law, food safety requirements, and operations policies.
  • Implement accounting controls.

Benefits

  • Competitive bonus program.
  • Full-time shifts.
  • Health insurance.
  • PTO.
  • Employee rewards and recognition program.
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