Assistant Manager (03114) - 17274 San Carlos Blvd #201

Domino's Franchise•Fort Myers Beach, FL

About The Position

The Domino's Assistant Manager is responsible for the success of the store and its staff during their shift, while supporting team training and helping maintain a fun, inclusive work environment. The role offers opportunities for career progression, including advancement to general manager and franchise ownership. The Assistant Manager oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role also includes operating equipment, stocking and preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The position requires following company policies and procedures, setting an example for the crew, and maintaining customer service and quality standards. Work involves standing for most tasks, short-distance walking, frequent hand use and reaching, and occasional lifting, carrying, pushing, climbing, bending, and crouching. Conditions include varying weather during outside tasks, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, and sharp edges or moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to unload deliveries using a hand truck, including cases weighing up to 50 pounds, and stack cases on shelves up to 72 inches high.
Ability to carry items including large cans weighing 3 pounds, 7 ounces; pizza sauce weighing 30 pounds; and pizza dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, with a stack of trays requiring up to 7.5 pounds of force to push.
Ability to infrequently navigate stairs or climb a ladder.
Ability to bend forward, crouch or squat occasionally, and reach continuously.
Ability to use hands continuously and frequently use one or both hands; shaping pizza dough requires frequent, forceful use of forearms and wrists.
Ability to differentiate between hot and cold surfaces and perform tasks requiring depth perception and near- and mid-range vision.

Responsibilities

Be responsible for everything that happens during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set a positive example and follow all policies and procedures, while expecting the same of the crew.
Handle staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
Maintain a perfect image, adhere to standards, and provide great customer service.
Operate equipment; stock ingredients and supplies; and prepare products.
Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Maintain attendance and punctuality and arrange transportation to and from work.