Assistant Store Manager (Full-time) - Hurst, TX

Hibbett•Hurst, TX

13d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on the store’s overall operations and administrative duties, including determining methods and approaches for achieving store goals. The role requires knowledge across all product areas and departments, adherence to the policies, procedures, and standards in the visual manual, and a commitment to outstanding customer service and merchandise sales. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Assistant Manager supports store asset control, departmental and store action plans, personnel recruiting, training and evaluation, inventory and sales awareness, staff direction, and administrative work. The position also protects company assets and financial information by maintaining effective internal controls and reporting potential fraud risks. This is a full-time, hourly, non-exempt position in Hurst, Texas, reporting to the Store Manager. The listed pay range is $15.15–$15.15 per hour.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Uphold company policies, procedures, and standards listed in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and directing work, assigning duties, and resolving problems.