Assistant Manager (09457) -14640 E State Rd 70
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including store operations, staff, customer relations, and controls for costs, inventory, and cash. The role sets an example for the team by following company policies and procedures and expecting the same from crew members. It offers opportunities to develop management skills and progress toward roles such as General Manager or franchise owner. The position involves operating store equipment, stocking and preparing ingredients and products, processing customer orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work takes place in a restaurant environment with varying temperatures, food-related odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. The job requires frequent standing, reaching, and hand use, as well as occasional lifting, carrying, pushing, climbing, bending, and crouching.
Requirements
- Ability to comprehend and provide correct written instructions.
- Ability to communicate verbally with customers and coworkers, in person and by telephone, to process orders.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Reliable attendance and punctuality and transportation to and from work.
- Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasionally climbing, bending, crouching, and reaching.
- Ability to differentiate between hot and cold surfaces.
- Depth perception and near- and mid-range vision for in-store tasks.
- Ability to talk and hear on the telephone.
Responsibilities
- Manage all activities and operations during the assigned shift.
- Control costs, inventory, and cash.
- Maintain customer relations and provide great customer service.
- Staff the store and support the training and performance of the team.
- Complete paperwork and take inventory.
- Manage food and work to a schedule.
- Maintain a professional store image, follow standards, and keep the store clean.
- Support marketing and store profitability.
- Operate store equipment and stock ingredients and supplies.
- Prepare products and receive and process telephone and in-person orders.
- Clean equipment and the facility approximately daily.
- Follow all policies and procedures and set an example for crew members.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
