Assistant Manager(08849) - 708 Slash Pine Dr

Domino's Franchise•Cary, NC

About The Position

The Assistant Manager leads delivery drivers and customer service representatives to ensure orders are expedited quickly and accurately. The role helps maintain staffing levels that meet business needs throughout the day, supports store opening and closing procedures, and promotes a sense of urgency and strong customer service. The Assistant Manager also helps coordinate delivery operations, uphold Domino’s standards, and promote products and offers.

Responsibilities

  • Lead delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly.
  • Maintain staffing levels that reflect business needs throughout the day.
  • When closing, complete end-of-night bank deposits.
  • When closing, perform a nightly product inventory count.
  • When opening, ensure the store is properly set up and ready to receive orders at opening time.
  • Foster and project a sense of urgency with every order.
  • Resolve disputes and help ensure unhappy customers return.
  • Collect money and signed credit card receipts from delivery drivers at the end of their shifts.
  • Ensure delivery vehicles pass mechanical and visual inspections.
  • Assist with routing delivery drivers to maximize customer service while meeting Domino’s on-time delivery standards.
  • Uphold Domino’s grooming, uniform, and appearance standards.
  • Promote pizza products, specials, and promotions.
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