Assistant Store Manager (Full-time) - Sanford, FL

Hibbett•Sanford, FL

13d

About The Position

The Assistant Manager supports and advises the Store Manager on store operations and administrative duties, including determining methods and approaches to achieve store goals. The role requires knowledge of all product areas and departments, adherence to company policies, procedures, and visual standards, and a commitment to outstanding customer service and merchandise promotion. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Assistant Manager helps oversee store assets, personnel, inventory, sales, expenses, merchandising, and customer service. The role also includes supervising employees when the Store Manager is absent, providing employee and customer guidance, completing administrative work, and protecting company assets and financial information.

Requirements

Experience working in a retail environment.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel is preferred.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for departmental and store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including helping customers as they enter and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.