Assistant Store Manager - Sanford Towne Square, Sanford, FL

DTLR, Inc.•Sanford, FL

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in upholding daily retail store operations and supports maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role is responsible for the quality and performance of store staff, compliance with company policies and operational standards, and helping the store achieve its sales, budget, and shrink goals. The position has a standard work week of no more than 40 hours and requires a flexible schedule that may include days, nights, weekends, and holidays. The employee may work in multiple stores in the assigned district and must be willing to travel.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for communicating with management, associates, and customers.
Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and set priorities efficiently while responding proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to keep store performance in line with budget.
Help monitor and identify loss or inventory inconsistencies so the store achieves shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment for customers.
Assist with accurate, regular merchandise inventory counts.
Perform other duties as assigned.