Macey's Beans & Brew Assistant Manager

Ridley's Family Markets•Eagle Mountain, UT

About The Position

The Assistant Manager supports the department’s purpose and goals by helping team members achieve them and maintaining a high level of productivity and guest service. The role involves training, coaching, and observing team members; supporting merchandising and marketing initiatives; resolving guest and team complaints; and managing sales, gross profit margin, labor scheduling, and department standards. The individual must perform essential duties accurately and be proficient in store technology, including ordering systems and the POS system. Reasonable accommodations may be researched to determine whether they can enable individuals with disabilities to perform essential job duties.

Requirements

  • Ability to perform each essential duty accurately and maintain a high level of productivity.
  • Knowledge of the department’s purpose and goals, and skills to help team members achieve them.
  • Proficiency in store technology, including ordering systems and the POS system.

Responsibilities

  • Help establish guest service standards and support the department’s purpose and goals.
  • Train, coach, and observe team members in serving guests.
  • Provide input on merchandising decisions to store and department managers.
  • Implement marketing strategy, cross-merchandising, and sales programs throughout the department.
  • Resolve guest and team complaints in a timely and satisfactory manner.
  • Lead team members to accomplish store and department goals.
  • Manage sales, gross profit margin, labor scheduling, and department standards.
  • Use store technology, including ordering systems and the POS system.
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