Assistant Manager(01148) - 630 S State St

Domino's Franchise•Sparta, MI

About The Position

The Assistant Manager supports the success of the Domino’s store and its staff, with responsibility for everything that happens during their shift. The role includes managing costs, inventory, cash, customer relations, staffing, food management, paperwork, marketing, store cleanliness, and profitability while setting an example and ensuring policies and procedures are followed. Assistant Managers also support and develop their teams and may have opportunities to progress to General Manager or franchise owner. The position combines management duties with hands-on store operations, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the facility. The work involves customer and coworker communication, order entry by keyboard or touchscreen, and physical tasks such as standing, walking, lifting, carrying, pushing, bending, and reaching. Work conditions may include adverse weather during outside tasks, temperature extremes, food odors, dust, hot surfaces, sharp edges, and moving mechanical parts.

Requirements

  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the job, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, squatting, and reaching.
  • Ability to unload deliveries and handle cases weighing up to 50 pounds.
  • Reliable transportation to and from work.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Handle staffing, paperwork, food management, scheduling, store image, standards, attendance, and punctuality.
  • Maintain store cleanliness, support marketing, and contribute to profitability.
  • Operate store equipment and stock ingredients from delivery areas into storage and work areas.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
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