Assistant Manager(02896) - 1030 Jason Place,

Domino's Franchise•Chatham, IL

1d•Onsite

About The Position

We are seeking a dedicated and enthusiastic Assistant Manager to support the smooth operation of the store in Chatham, United States, and deliver exceptional customer service. The Assistant Manager oversees store operations and staff during assigned shifts, collaborates with the store manager to meet sales targets and improve performance, and helps maintain a positive, safe, and well-organized workplace. The role includes managing staff teams of 3 to 30 people, handling customer concerns, supporting inventory and marketing activities, and ensuring compliance with company policies. The stores operate every day of the year, including weekends and holidays, and the schedule is described as flexible. The position requires a valid driver's license, access to a reliable insured vehicle, and a clean driving record sufficient to pass a Motor Vehicle Record check.

Requirements

Proven experience in a retail or food service management role.
Experience leading a team; staff size during a shift may range from 3 to 30 people.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Demonstrated problem-solving and decision-making skills.
Proficiency in basic math and cash handling.
Ability to work in a fast-paced, high-pressure environment.
Flexibility to work various shifts, including evenings and weekends.
Ability to work weekends and holidays as needed; stores operate 365 days a year.
Physical ability to lift up to 25 pounds and stand for extended periods.
Basic computer skills and familiarity with point-of-sale systems.
High school diploma or equivalent.
Positive attitude and customer-oriented mindset.
Detail-oriented with strong organizational skills.
Ability to multitask and prioritize effectively.
At least 18 years old.
Clean driving record and ability to pass a Motor Vehicle Record check.
Valid driver's license and access to a reliable, insured vehicle.

Nice To Haves

Further education is a plus.
Food safety certification, or willingness to obtain one.

Responsibilities

Oversee daily store operations and manage staff during assigned shifts.
Interact professionally with employees and customers to maintain a positive work environment.
Handle cash management and financial transactions accurately.
Answer phones and process customer orders efficiently.
Maintain store cleanliness and organization.
Assist in training and supervising team members.
Ensure compliance with company policies and procedures.
Collaborate with the store manager to achieve sales targets and improve store performance.
Resolve customer complaints and address concerns promptly.
Assist with inventory management and stock control.
Participate in implementing marketing initiatives and promotions.
Motivate and lead staff during shifts, ensuring the team is in the right place and performing their duties.
Model high standards for punctuality, attitude, customer and coworker interactions, and dress.