Assistant Manager(02588) 920 S Merrifield Ave

Domino's Franchise•Mishawaka, IN

About The Position

The Assistant Manager helps lead a Domino’s store team, taking responsibility for everything that happens during their shift. The role works toward company goals and standards, including controlling inventory, labor, and cash costs while providing excellent customer service and a quality product. The Assistant Manager sets an example by following company policies and procedures and holding team members accountable for doing the same. The position may suit candidates with little or no management experience as well as seasoned managers. Manager trainees learn to contribute to profitability, staff and train a team, apply hiring and marketing practices, track food cost variance, meet labor requirements, schedule staff, lead team meetings, and manage different temperaments. Training is paid and includes videos, coaching guides, quizzes, and on-the-job training. Advancement opportunities include General Manager, District Manager, franchisee, and Manager of Corporate Operations. The role takes place in a fast-paced store environment. Duties may involve operating store equipment, stocking and preparing products, processing orders, cleaning, and assisting with deliveries. Working conditions can include hot and cold temperatures, weather exposure, food-related odors and dust, confined spaces, hot surfaces, sharp edges, and moving mechanical parts. The physical requirements described for store positions include standing and walking frequently, lifting and carrying supplies, pushing or pulling items, occasional climbing, bending, reaching, and continuous hand use. Some listed delivery-related tasks apply to delivery personnel positions.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to meet cost-control and service goals, follow company policies and procedures, and adhere to safety and security protocols.
Ability to work under stress in a fast-paced environment where quality and integrity are demanded; be self-motivated, focused, determined, and goal-oriented.
Ability to provide great customer service and a quality product and to understand and communicate written and verbal instructions.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to perform basic arithmetic accurately and quickly, make correct monetary change, and communicate verbally, in writing, and by telephone to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Physical ability to perform applicable duties, including standing, walking, lifting and carrying supplies, pushing or pulling items, occasional climbing, bending, reaching, and continuous hand use.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Follow company policies and procedures and hold team members accountable for doing so.
Meet cost-control and service goals and maintain store organization and cleanliness to acceptable standards.
Adhere to safety and security protocols.
Staff, train, and lead a team that contributes to company goals.
Use hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet labor requirements and schedule staff.
Attend to and hold team meetings.
Understand different temperaments and manage them.
Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; and clean equipment and the facility.
Communicate written and verbal instructions and use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.