Assistant Manager(08095) - 33 W Windsor Blvd.

Domino's Franchise•Windsor, VA

12h

About The Position

The Assistant Manager is responsible for results across assigned Domino’s stores, including meeting food, labor, service, budget, and operational goals. The role ensures stores meet or exceed minimum TIPS and Domino’s standards, maintain at least a four-star level, remain staffed, and provide training for all team members. The position also oversees store maintenance, equipment, inventory, safety and security procedures, product and operational standards, and the timely completion and accuracy of reports and paperwork. The Assistant Manager conducts monthly P&L reviews with the direct supervisor, performs self OERs during the first week of each period and follows up on corrective actions, and ensures evaluations and raises are completed as needed. The role supports smooth implementation of new products and ideas, prepares and delivers school lunches according to required standards, and maintains systems checklists and visit books. The job description also sets expectations for customer service, food preparation, delivery procedures, and team conduct.

Requirements

Minimum 50-hour work week.
One day off and one on-call day.
Follow Domino’s customer service, product preparation, delivery, safety, security, and operational standards.

Responsibilities

Be responsible for all results in assigned stores.
Ensure food, labor, and service goals are within goal and maintain store budgets.
Conduct a P&L review with the direct supervisor each month.
Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
Ensure all stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores and ensure equipment is available, used correctly, and in working order.
Ensure new products and ideas are implemented seamlessly.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, including required paperwork and notifying the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
Know product and operational standards and ensure safety and security procedures are followed.
Prepare and deliver all school lunches within the standards required by the school.
Provide accurate, detailed accountability and ensure a paper trail exists.
Perform inventory checks at each store each month.
Ensure systems checklists and visit books are in place and used.
Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure customer service is polite, courteous, helpful, and knowledgeable, and demonstrate the customer WOW steps.
Ensure pizza makers follow product procedures, count pepperoni and ham on every order, and wash their hands before making products.
Ensure delivery drivers follow delivery procedures, maintain clean vehicles, carry coin change, say “Let me get your change,” avoid early routing or check-in, and complete Safe Delivery CBT.
Ensure team members comply with appearance, cash-carrying, and weapons policies.